The existing building at 21 Buchanan St., West End lacked street appeal and did not utilise the advantages of river views. Through the use of clever and logical architectural thinking the functional shortcomings of the building were overcome. The introduction of glazing to the street and river frontages, as well as the use of materials, finishes and colours, dramatically enhanced the building's aesthetic appeal. This positive contribution has transformed 21 Buchanan Street into a development that successfully achieves an outcome of commercial return with appropriate integration into the new vibrant commercial precinct of West End.